Central Silk Board Grievance Redress and Monitoring System (CSB-GRAMS) is an online platform available 24x7 to the Employees/Pensioners/Farm Workers of the Central Silk Board, Ministry of Textiles, Government of India, to lodge their grievances to the Competent Authority, CSB, on any subject related to service matters. It is a single window for receiving grievances by the CSB in respect of all the Institutes spread across India under the Central Silk Board.